contact yes

Thank you for making contact with YES.  We aim to offer the best possible experience when visiting our island – Yakushima.  As we offer a number of services for visitors to Yakushima then your contact request may be for a complete package of services (hopefully!) or just one of the services offered by YES.   If your request is for one particular service then please check the list below and complete the request form.

  1.  YES Yakushima tour request
  2.  Accommodation reservation
  3.  Vehicle Rental reservation

If you wish to request a number of YES Yakushima services then please complete the request form below:

YES! Yakushima Booking Form

Please give us as much detailed information as possible (ie hotel budget / dietary restrictions / type of tour / type of vehicle). 


YES can arrange accommodationactivities, rental services and our highly recommended YES tours for your Yakushima visit.  

YES Yakushima Tripadvisor page

If you do not receive a response to your contact form request within 24 hours then please send your request directly to our email  :  [email protected]

 

Toppy Jet Foil Ticket Reservation

Guests booking a YES Tour and / or booking over 40,000 yen worth of services with YES (hotel, rental car etc.) are entitled to our free jet foil ferry reservation service.  Send YES the dates & times you’d like to sail to & from Yakushima.  Also include the number of people and one full name.  Check the Toppy jet foil timetable in the Getting to Yakushima section.

  • Adult Return Toppy : 16,600 yen per adult   
  • Adult Single Toppy : 9,200 yen per adult
  • Child (6 – 11) Return Toppy  : 8,300 yen per child
  • Child (6 – 11) Single Toppy : 4,600 yen per child
  • Children between 0 – 5 travel free, but are not allocated a seat.

Toppy ferry ticket payment is with cash or credit card at the port on the day of your departure.

 

Important Notice to all visitors to Yakushima

The services listed on the YES website are all locally owned.  YES do not operate with nationally-owned service providers.   When booking Yakushima services with YES then you will be helping our island economy and inhabitants.  If you choose to book your Yakushima hotel via an international booking agent then a significant commission is paid to these booking agents from the hotel booking fee and this means less revenue for our island economy.  If you have already booked a Yakushima hotel via an international booking agent and if the hotel is listed on the YES website then we can ask the hotel to move your booking to YES.  You would then enjoy a number of benefits including

  1.  the YES ferry reservation service – if your hotel booking amounts to more than 40,000 yen
  2. the YES English support service where we can convey messages etc to your Yakushima service provider (ferry & flight cancellations are frequent so this service becomes a blessing)
  3. the knowledge that you are fully supporting our island economy rather than a giant conglomerate on the other side of the planet.

Choose YES! when planning your visit to Yakushima.

 

Liability Notice

  • YES Yakushima will make a booking on your behalf, but all financial dealings will be dealt with directly between the service provider and customer upon arrival / check-in etc.
  • Cancellations made at late notice and without an adequate reason may be liable to a cancellation charge.  The decision to request a cancellation charge is taken by the service provider.   Cancellations caused by ferry/flight cancellation due to bad weather are, in most cases exempt from a cancellation charge.
  • YES Yakushima do not take any direct responsibility should the guest encounter dissatisfaction or problems with the requested service.  We will make all efforts possible to list services that are reputable and reliable.  However, should you meet with any dissatisfaction then please contact YES with details of your issue.

  Should you need to contact YES urgently then please call 0997 43 5688 or 080 8952 7284.